Delivery

Delivery Options

• To a pickup point — local delivery service
• Courier delivery — directly to your address
• Same-day / next-day delivery — available for selected areas and orders

Delivery Times

• Dubai: usually 1–2 business days after dispatch
• Other Emirates: usually 2–4 business days after dispatch
• Remote areas: delivery times may vary depending on the location and courier service

Please note: during public holidays, major sales, seasonal periods and other busy times, dispatch or delivery may take a little longer than usual. Don't worry — we're doing our best to get every book on its way as quickly as possible :)

International Book Delivery

We also offer delivery of books outside the UAE. International delivery options and prices depend on the destination country, package size and selected shipping service. Available shipping methods and the estimated delivery cost will be shown during checkout or provided by our support team.

* Delivery charges are calculated according to the applicable rates of the selected delivery provider.
* Orders are normally processed and dispatched on business days. Orders placed outside our regular processing hours, on weekends or public holidays may be dispatched on the next available business day.

Free Book Delivery*

• Free delivery may be available for orders above a specified amount, depending on the current promotions and delivery conditions displayed on the Website.
• Free delivery may also be available for selected orders or delivery areas depending on the order value, products, payment method, time of purchase and other conditions that may change from time to time.
• Free delivery promotions and other delivery benefits may be applied automatically during checkout. The availability of a particular offer may therefore differ depending on the circumstances of the order.

* Free delivery offers may be limited to selected delivery methods, locations and order values. The exact conditions applicable to your order will be displayed during checkout.

Delivery within Dubai

For deliveries within Dubai, we aim to dispatch orders as quickly as possible after payment confirmation. Depending on the delivery address and courier availability, your order may arrive within 1–2 business days after dispatch. Customers may receive delivery updates or tracking information where such information is provided by the selected delivery service.

Delivery to Other Emirates

We deliver books to customers throughout the United Arab Emirates, including: Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah.

Typical delivery time is 2–4 business days after dispatch, although actual delivery times may vary depending on the destination, courier workload, weather conditions, public holidays and other circumstances beyond our control.

Important Information About Delivery

Once an order has been handed over to the selected courier or delivery provider, the shipment is subject to the carrier's delivery procedures and terms.

MysticalBook is not responsible for delays caused by circumstances outside our reasonable control, including incorrect or incomplete delivery information provided by the customer, courier delays, public holidays, severe weather, traffic restrictions or other circumstances affecting the delivery network.

If your package appears to be delayed, damaged or incorrectly delivered, please contact us as soon as possible: support@mystical-book.com. We will do our best to assist you in resolving the issue with the relevant delivery provider.